Privacy Policy
Last updated: October 24, 2025
Fieldbook Studio, LLC dba Muckender (“Muckender,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit www.muckenders.com (the “Site”), make a purchase, sign up for messages, or interact with our products and services.
1) Information We Collect
Information you provide when you:
- Purchase products on our Site;
- Sign up for email or SMS updates;
- Enter giveaways, surveys, or promotions; or
- Contact us for support.
This may include your name, email address, phone number, billing/shipping address, payment information (processed by our payment partners), order history, and communication preferences.
Information collected automatically via cookies, pixels, and similar technologies when you visit the Site, including:
- Device and browser information;
- IP address and general location;
- Pages viewed, time spent, and actions taken on the Site;
- Referral URLs and analytics identifiers.
2) How We Use Your Information
- Process and fulfill orders, including payment, shipping, and returns;
- Send order confirmations, shipping updates, and customer support messages;
- Communicate about promotions, new products, and updates (with your consent);
- Personalize and improve your shopping experience;
- Measure and improve Site performance and marketing;
- Detect, prevent, and investigate fraud or misuse.
If you opt into text messaging, we use your phone number to send transactional and marketing SMS (e.g., order/shipping updates, promotions, and abandoned cart reminders).
3) SMS & Abandoned Cart Messaging
When you provide your phone number at checkout, through a pop-up, or elsewhere on the Site or affiliate sites, you consent to receive text messages from Muckender about your orders and special offers. Message and data rates may apply. Message frequency varies.
How we detect an abandoned cart: Our Site uses cookies and tracking plugins to identify when an item has been placed in your cart without completing checkout. If you have provided your phone number and consented to SMS, we may send a reminder message by SMS or email to help you complete your purchase.
Opting out: You can opt out of SMS at any time by replying STOP to a message or by contacting us at realpeople@muckenders.com. For help, reply HELP.
Third-party sharing restriction for SMS: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing purposes.
Example disclosure: “Fieldbook Studio, LLC dba Muckender’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS and email.”
4) Cookies & Similar Technologies
We use cookies, pixels, and similar technologies to:
- Remember items in your cart and your preferences;
- Understand how our Site is used to improve performance;
- Show you Muckender ads on other websites or apps that may be more relevant to your interests.
You can manage cookies in your browser settings. Disabling cookies may limit certain Site features.
5) Advertising & Data Sharing
We may share limited personal information with trusted service providers who help us operate our business (e.g., Shopify, payment processors, shipping carriers, analytics, and marketing partners). These providers are authorized to use your information only to provide services to us.
We may also work with advertising partners to show you Muckender ads across other sites and apps. Depending on your location, this activity may be considered a “sale,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws.
You can opt out of these activities by visiting our Privacy Choices page or by enabling the Global Privacy Control (GPC) signal in your browser. We honor GPC where applicable.
Important: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6) Location Data
If you enable location services or share your general location via your device or browser, we may use this information to:
- Estimate local shipping options or delivery times;
- Show region-specific pricing, promotions, or availability;
- Comply with regional privacy or tax requirements.
You can disable location sharing in your device or browser settings at any time.
7) Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction or deletion of your personal information;
- Opt out of targeted advertising or the “sale”/“sharing” of personal information;
- Withdraw consent to marketing communications.
To exercise these rights, contact realpeople@muckenders.com or visit Privacy Choices. If you visit our Site with the GPC opt-out preference enabled, we will treat that signal as a request to opt out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our Site.
8) Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy (for example, to complete orders, provide support, comply with legal obligations, resolve disputes, and enforce agreements).
9) Security
We use reasonable physical, technical, and administrative safeguards to protect personal information. No system is 100% secure, but we work to keep your data safe and review our safeguards regularly.
10) Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from them.
11) Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new “Last updated” date.
12) Contact Us
Muckender (Fieldbook Studio, LLC)
realpeople@muckenders.com
www.muckenders.com
240 S. Main St, Bentonville, AR 72712
