Customers & Orders
Need help with an order or product question?
Real people, not bots. We read every message and do our best to reply within 1 business day.
🔁 Fastest option: reply directly to your order confirmation email. That pulls in your order details automatically and makes it much easier for us to help.
If you start a new email, please include:
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Your full name
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Your order number (from your confirmation email)
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The email address you used at checkout (if you're not emailing us from it)
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A quick description of what you need help with (shipping issue, damaged product, wrong item, product question, etc.)
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Photos, if something arrived not quite right (super helpful for us)
Order status & tracking Product questions Feedback & ideas
We’re a small crew building this brand with our own hands. If something’s off, we’ll do our best to make it right.
Wholesale & Retail Partners
Want to stock Muckender in your store?
Muckender is a heavy-duty, plant-based towel designed for trucks, job sites, shops, and garages — tough on muck, safe on skin.
In your email, please share:
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Store / business name
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City, state, and number of locations
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Store type (hardware, lumber yard, farm & ranch, auto, pro supply, online, etc.)
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Website and/or main social handle
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How you’d merchandise Muckender (counter, end cap, truck bay, impulse, etc.
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How you heard about us (Perkins Builder Brothers, HAXMAN, Stud Pack, other)
What you can expect from us:
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Quick follow-up with wholesale pricing and recommended opening order (minimum order is 3 cases)
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We’re especially excited to partner with independent hardware, lumber & building supply, farm & ranch, auto, and pro-focused retailers — the stores where crews actually shop.
